Elefans Fitness ("Elefans Fitness", "we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, share and protect information about you when you use our websites, services and products (collectively, the "Services"). We may update this Policy from time to time; the updated date will be reflected above. If changes are material, we will provide additional notice as required by law.

Information We Collect

Contact information (name, email, phone number, billing and shipping addresses).
Account information (login credentials and preferences).
Order and payment information (e.g., payment method, billing details; payments are processed by third‑party processors).
Demographic and preference information (e.g., date of birth, gender, dietary preferences) if you choose to provide it.
Communications and content you submit (e.g., reviews, survey responses, customer support requests).
Device and usage data (IP address, device identifiers, browser type, operating system, pages visited, referring URLs and similar analytics).
Approximate location data derived from your IP address; precise geolocation only with your consent.
Social media information if you interact with our official accounts or choose to connect via third‑party services.

How We Collect Information

Directly from you (e.g., site forms, checkout, account creation, customer support).
Automatically via cookies, pixels, SDKs and similar technologies when you use the Services.
From service providers and partners that support our operations (e.g., payments, analytics, marketing, logistics).

How We Use Information

Process and fulfill orders; provide and improve our products and Services.
Authenticate you, manage your account and provide customer support.
Send transactional communications (e.g., order confirmations, shipping updates, product notices).
Send marketing and promotional communications where permitted by law; you can opt out at any time.
Operate, analyze and improve our business (including analytics, research and service enhancements).
Detect, prevent and protect against fraud, abuse, security incidents and other harmful activity.
Comply with legal obligations and enforce our terms and policies.

Cookies, Analytics and Interest‑Based Ads

We and our partners use cookies, pixels and similar technologies to operate the site, remember preferences, measure performance and provide relevant ads. You can manage cookies through your browser settings. To learn more about interest‑based advertising and your choices, visit aboutads.info/choicesand optout.networkadvertising.org.

How We Share Information

We may share personal information with:

Service providers (e.g., payment processing, fulfillment, logistics, customer support, analytics, marketing).
Advertising and marketing partners to deliver and measure ads (subject to your choices and applicable law).
Professional advisors and compliance partners (e.g., auditors, legal counsel) as needed.
Authorities or third parties when required by law or to protect rights and safety.
In connection with a business transaction (e.g., merger, acquisition, asset transfer).

We do not sell personal information. We may “share” personal information for cross‑context behavioral advertising as defined by certain U.S. state laws. You can opt out of such sharing as described in Your Privacy Rights & Choices below.

Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy and comply with legal obligations.

Do Not Track

Our Services do not currently respond to browser “Do Not Track” signals. You can still use the industry opt‑out tools referenced above.

Your Privacy Rights & Choices

Depending on your location, you may have the right to request access to, correction or deletion of personal information, to opt out of targeted advertising ("sharing"), and to appeal a denied request. You also have the right not to be discriminated against for exercising these rights.

To exercise rights or submit a privacy request, email [email protected] with “Privacy Request” in the subject line. If you use an authorized agent, we may require proof of authorization and attempt to verify your identity directly.

To opt out of interest‑based advertising, use the tools listed above and adjust cookie settings in your browser. You can unsubscribe from marketing emails using the link in our messages. For SMS, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

International Users (EEA/UK and others)

If you are in the EEA/UK, applicable law may provide additional rights (e.g., data portability, restriction, objection) and require a legal basis for processing (e.g., contract, legitimate interests, consent, legal obligations). You can contact us to exercise these rights. Where we rely on consent, you may withdraw it at any time.

Children’s Privacy

Our Services are not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, contact us and we will delete it.

Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

Third‑Party Links

Our Services may contain links to third‑party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the practices of third parties.

Contact Us

Questions about this Policy or our privacy practices? Contact us at [email protected].

Overview